A new paradigm for smart device support.
Hardware-aware AI embedded in every device—turning telemetry into product intelligence that drives faster resolution and product insights.
Support that sees what customers can't describe
From issue report to remote fix in minutes—powered by real device data, not customer description
Behind the scenes
The modern support stack for connected hardware
Real-time diagnosis, proactive alerts, instant deployment, and continuous product insights
Telemetry diagnosis
Diagnose issues using real device data—not customer descriptions.
Proactive alerts
Detect patterns across your fleet and prevent problems from spreading.
Instant deployment
Push firmware updates or trigger recalibrations remotely.
Product insights
Drive continuous improvement with actionable data on hardware performance.
Built to integrate seamlessly with your entire stack
Connect with the tools you already use
+ REST API for custom integrations
Stop firefighting device issues.
Start preventing them.
Join hardware companies using Cuey to resolve issues in minutes—not days—and catch problems before they spread.